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You can email us at cs@loopspace.co.uk

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Phone us on 01292 43 11 55

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Our customers' satisfaction is our number one priority.

We offer a full refund when the product has not been opened and is unused, and a partial refund when the packaging cannot be accounted for.

Please note that customers will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

Products under warranty should be handled with care. If the products arrive with visible defects, please send us photos. We will reach back out to sort out next steps.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 7 business days. If your order hasn't arrived after two weeks, please contact us.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

Products are restocked on a regular basis.

If a product you want is out of stock, please send us a message with the product you are looking for in the subject line. We will send you a notification when they are back in stock.