All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Shipping within the UK can take up to 7 business days.

Shipping to the EU can take up to 14 business days.

If shipping is ever expected to take longer than this, we will always do our best to keep you up to date. If you have any questions about your order, don’t hesitate to contact us.

Shipping rates are calculated at checkout and will vary depending on your region and order.

Here are the full details of our Shipping Policy.

We offer free shipping for large domestic
orders. At checkout, you will find any of our current deals on free shipping.

We deliver to the UK and mainland EU countries.

Please note that we cannot offer free delivery on international orders and
rates vary depending on your region.

A full list of our shipping destinations can be found here.

 If your country or region is not mentioned, please reach out to see if we can work out the details.

All our products are subject to quality control.

Our warranty provides a guarantee against manufacturer defects.

The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.

From design to manufacturing, delivery to service, we are committed to quality. Our 'New' products come with brand-specific warranties, and we honour a 12-month warranty on all our 'Refurbished' products.

It does not cover cosmetic damage, improper use, or other issues that are not attributable to a manufacturer’s defects.

Receipt of sale or other proof of purchase must be retained to validate your warranty.

An extended warranty can be added to your products for an additional cost which depends on the type of product and duration.

Please get in touch for more information.

Yes, we offer full and partial refunds.

Please enquire for more information about our refund policy.

A refund request can be submitted within a month after the purchase is made.

In the case when the product and packaging are unopened and undamaged, you are eligiblefor a full refund.

In the case when the packaging has been opened and the product has been used, you are eligiblefor a partial refund.

In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligiblefor a refund.

Please check our Terms of Service to see if you're eligible for a refund.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.

When an order includes free shipping, only the cost of the return shipping is handled by the customer.